Startup, Credentialing & Revenue Cycle

From license to last dollar collected.

PrimaryPlus opens healthcare and behavioral health practices, then runs the business behind them. Licensure, compliance, credentialing, certified coding, billing, and collections, owned end to end by one team. Take the full build or any single piece.

HIPAA-aligned
Certified Coders
Multi-State Ready
Startup to Scale
0
% First-Pass Claim Rate Target
0
% Faster Reimbursement
0
+ Payers & Plans Worked
0
% Transparent Reporting
Stage One · Build & Launch

Open the doors, correctly, the first time.

Before a single claim goes out, the license, the policies, the provider files, and the systems have to be right. This is where most practices lose their first year. We handle all of it, and every piece is available on its own.

01

Practice Startup & Licensure

State facility licensure, certification and accreditation readiness, site and staffing requirements, and the sequence to follow so you open on time and pass inspection the first time.

02

Policies, Compliance & Audit Readiness

Policy and procedure manuals, clinical documentation standards, HIPAA workflows, HR and personnel files, and records governance built to hold up under payer, state, or accreditation review.

03

Credentialing & Payer Enrollment

Provider enrollment, CAQH build and maintenance, payer credentialing, contracting, and revalidation managed start to finish so your providers can bill without delay.

04

Provider Onboarding

New clinicians set up end to end. License verification, roster additions, EHR access, supervision documentation, and billing setup, so a new hire is billable in weeks instead of months.

05

EHR & Practice Technology

EHR selection, configuration, templates, clearinghouse connections, and the reporting setup that makes everything downstream measurable instead of guesswork.

06

Practice Operations Support

Scheduling and intake workflows, front desk process, staff training, and back office support that keeps the practice running day to day.

Stage Two · Revenue Cycle

Then collect every dollar the practice earns.

The revenue cycle in the order it actually happens, from checking benefits before the visit to the last patient balance cleared. Hand us the full cycle, or just the stage that is leaking.

07

Eligibility & Prior Authorization

Benefit verification before the visit, prior authorization submitted and tracked to decision, and authorized units monitored so care is covered before it is delivered.

08

Certified Coding & Charge Capture

Certified coders apply correct ICD-10, CPT, and HCPCS codes against reviewed documentation, so charges leave the practice complete and defensible.

09

Claim Scrubbing & Submission

Claims scrubbed against payer edits and submitted daily across commercial, Medicaid, Medicare, and managed care. Rejections worked the same day they come back.

10

Payment Posting & Reconciliation

ERAs and EOBs posted accurately, deposits reconciled to the penny, contractual adjustments verified, and patient responsibility calculated correctly the first time.

11

A/R Follow-Up & Denial Recovery

Aged receivable worked by bucket and by payer, root-cause denial analysis, corrected resubmissions, and the fixes that stop the same denial from repeating.

12

Appeals & Underpayment Recovery

Formal appeals with clinical support, timely filing protection, and contract-rate audits that catch payers reimbursing below the agreed fee schedule.

13

Patient Billing & Collections

Statements, payment plans, card on file, and respectful balance follow-up that protects the patient relationship while it protects the revenue.

14

Coding & Documentation Audits

Ongoing chart and coding audits, undercoding and overcoding detection, and provider-level feedback that reduces audit exposure before a payer finds it.

15

Reporting & Analytics

Real-time dashboards on collections, denials, aging, and payer performance. You always know exactly where your money is and what is driving it.

One partner, start to finish.
Most practices stitch together a licensing consultant, a credentialing vendor, and a billing company, then absorb every gap between them. PrimaryPlus is all three, accountable to one number: what you keep.

<30 days
Avg. A/R turnaround
Daily
Claim submission
24/7
Portal access
Why PrimaryPlus

Built by operators who have opened practices, not just billed for them

Behavioral health and primary care depth

We know Rule 132, Part 140, MCO billing, and the nuance of behavioral health claims that generic billers miss.

Multi-state and multi-payer ready

Operations across Nevada, Illinois, Texas, and Florida with experience navigating each state's Medicaid and managed care rules.

No hidden fees, full transparency

Clear pricing, open reporting, and direct access to your account team. You see every claim, every denial, every dollar.

More than a billing company

Licensure, provider onboarding, policies, audit readiness, and operations under the same roof as your revenue cycle. One team, one accountable point of contact.

How It Works

A clean handoff, then steady results

Onboarding is structured and fast, whether you are handing off a billing backlog or opening a brand new location. Once we are live, the work runs on a predictable rhythm you can see in real time.

01

Discovery & Audit

We find out where you are. Opening, expanding, or fixing a revenue problem. Then we map the gaps and the plan, with no obligation.

02

Build & Onboard

Licensure, policies, credentialing, and system access stood up in sequence, with a documented BAA before anything moves.

03

Daily Operations

Eligibility, coding, claim submission, posting, and denial work performed daily by your dedicated team.

04

Report & Optimize

Transparent monthly reporting across licensure, credentialing, and collections, with continuous improvement on every stage.

Who We Serve

Specialties we support

Behavioral Health Mental Health Counseling Primary Care Substance Use Treatment Community Health Clinics Psychiatry TMS Billing Group Practices Telehealth Providers Solo Practitioners ABA & Autism Services Home Health Physical & Occupational Therapy Multi-Site Groups New & Startup Practices
About PrimaryPlus

Practice operations from the inside out

PrimaryPlus was built by people who run behavioral health and primary care operations every day. We know what it feels like to watch a denied claim sit untouched, to wait months on a credentialing packet, to open a location before the licensure is clean, and to wonder where collections really stand.

That experience shapes how we work. We treat your revenue like our own, with the precision of certified coders and the urgency of operators who understand cash flow. The result is cleaner claims, faster payments, credentialed providers, and a practice that runs on accurate numbers instead of guesswork.

ICD-10 / CPT / HCPCS HIPAA-Aligned Medicaid & MCO Experienced Multi-State Operations Practice Startup & Licensure Provider Credentialing
PrimaryPlus

Wherever you are, we can take it from here.

Opening a practice, adding providers, or watching revenue slip. Request a free review of your licensure, credentialing, and revenue cycle and we will show you exactly where the risk and the recoverable money are.

Get In Touch

Let's talk about your practice

Tell us what you are running or building and we will follow up to schedule your free audit. No pressure, no obligation.

Call Us
773.232.7268
Email Us
info@myprimaryplus.org
Follow Us
@myprimaryplus

We typically respond within one business day. Please do not include patient information. By submitting, you agree to our Privacy Policy.